Claims for lost, damaged, or stolen packages must be submitted within 60 days of the original order date.
Order
Order #—
Date—
Total—
Tracking—
Please select at least one item.
Required.
Required.
Enter a valid email.
Please select a reason.
Minimum 15 characters.
Please describe what happened (min. 15 chars).
Photo Evidence Required
Upload clear photos of the issue.
Drop photos here or tap to upload
JPG, PNG, HEIC up to 10MB · Max 8
At least one photo is required for damaged item claims.
Customer Attestation
By signing, I attest that the package described was not received, the shipping address was correct, I have checked with household members and neighbors, and I have not received any other refund or compensation for this order.
Filing a false claim may result in account suspension and legal action.
✍️ Draw your signature here
Please provide your signature.
Please select a resolution.
You must certify the information is accurate.
Claim Submitted!
Our team will review your claim within 1–2 business days. Check your email for confirmation.
